Patient Reassurance COVID-19 RECOVERY RESOURCE CENTRE

HOW WE CAN HELP

Now more than ever, patients need reassurance. Learn from experts in the field and use our tools to help your teams restore patient confidence.

As the situation surrounding COVID-19 remains evolving, please refer to the national authorities for the most up-to-date information. Please note that the materials and templates are provided as general guidance and for information purposes. Prior to use of any materials in your practice, it should be reviewed with appropriate counsel and adjustments made to account for your country situation and practice setting. 

Learn about:

• Diabetes, obesity, and metabolic health
• Pain management and targeted drug delivery
• Respiratory and monitoring medical devices
• Operating room safety
• Patient engagement and remote monitoring
• Tools and resources for Patient Engagement
• Health Campaigns

Diabetes, Obesity, CARDIAC and Metabolic Health

• COVID-19 Patient Education for Heart Conditions: Am I at an Increased Risk of COVID-19? This patient resource is available as a downloadable PDF.
• Obesity and Metabolic Health During COVID-19: A Virtual Panel Discussion
• COVID-19 Patient Education for Diabetes: Am I at an Increased Risk of COVID-19? This patient resource is available as a downloadable PDF.
• COVID-19 Patient Education for Obesity: Am I at an Increased Risk of COVID-19? This patient resource is available as a downloadable PDF.

Pain Management and Targeted Drug Delivery

Medtronic Pain Products: FAQ for Healthcare Professionals for the SynchroMed™ II TDD Therapies (ITB, Malignant Pain, Non-Malignant Pain) and COVID-19 This resource provides information on questions that Medtronic has received related to its pain products and targeted drug delivery (TDD) therapies during the COVID-19 pandemic. This HCP resource is available as a downloadable PDF.

RESPIRATORY AND MONITORING MEDICAL DEVICES

Access specialist advice and guidelines on operating Respiratory & Monitoring devices in critical care / ICU for patients with severe respiratory illness due to COVID-19.

• ICU product training and education
• Screening, Diagnosis and Early detection

Operating Room Safety

• Covid-19 in the Operating Room
• Smoke Evacuation & Covid-19 Frequently Asked Questions

Surgical Smoke Management & Operating Room Safety During Covid-19
Watch the Webinar recording about Risks and Potential Transmissions of SARS-CoV-2 via Surgical Smoke. 

Patient Engagement and remote Monitoring

Get Ready^® is a digital health solution that connects patients and clinicians to enable care coordination and management. It’s a highly flexible solution as it can be:

• Applied across different use cases
• Utilised for a variety of therapies 
• Tailored to the specific needs of any hospital

Get Ready^® helps hospitals and healthcare professionals to assess, monitor and triage COVID-19 patients following an emergency department visit or conventional hospitalisation, thus freeing-up resources, lowering the risk to be exposed to COVID-19, and optimising utilisation of critical resources.

Learn more about Get Ready^® 

Remote collaboration - MEDCOM

MedCom: Enabling remote collaboration across medical care teams 
Our digital collaboration platform MedCom facilitates remote communication and collaboration of interdisciplinary care teams to make faster decisions about patient cases during COVID-19 crisis. 

INCAP=INtegrated CAre Program is an integrated solution for the remote monitoring of diabetes patients aiming at optimising their entire care pathway.

Through analytics and a service centre, it offers triage and exclusive services, to provide insights to HCPs, allowing them to deliver information and therapy advice to patients, remotely.
INCAP enables clinical teams to:

• focus on those cases needing additional attention
• intervene between in-person visits
• schedule visits when needed
• use a digital, patient-friendly, interface to communicate with their patients

Learn more about INCAP here or contact us via rs.incapenquiry@medtronic.com

PATIENT ENGAGEMENT TOOLS

COVID-19 recommendations and policies to prevent transmission have caused significant concerns for patients. As a consequence, many regular elective surgeries are on hold. As new measures have been put in place to remedy the issues, many patients remain uninformed and so may be avoiding or delaying treatment.

What can we do to remedy this situation?

• Ensure that you have all the structures, pathways, procedures and guidance in place.
• Proactively communicate this to your patients and referrers.

The following guide provides advice and suggestions to adapt to your specific situation. 

Destination Health answers patient questions and address concerns ahead of seeking care. 

• An introduction to telehealth, educating patients on their ability to receive care without a face-to-face visit
• A “roadmap to care” that previews what to expect at the doctor’s office, surgical centre, or hospital
• FAQ to help patients reengage the healthcare system and move forward with confidence

PATIENT COMMUNICATION TEMPLATES

This communication toolkit has the tools you need to communicate to your patients that all the necessary precautions are taken to ensure their safety - and your staff’s.

• PLEASE NOTE that the situation around COVID-19 is evolving and that the subject matter contained and/or referenced herein  may change on a daily basis. Please refer to the CDC, WHO and relevant federal, state, governmental and local authorities for the most up-to-date information.
• These materials have not been prepared for use in any particular jurisdiction and users of these materials should review these resources with appropriate medical and/or legal counsel and make their own determination as to the relevance to their particular practice setting and compliance with applicable laws and regulations. These materials are provided as general guidance and only for informational purposes and do not constitute medical or legal advice.
• By using any of these materials you confirm and agree that: i) none of Medtronic plc or any of its affiliates, employees, contractors, officers or directors (“Medtronic”), is responsible for any liability that may flow from the use of these materials; ii) that you have taken such steps as may be necessary to ensure that your use of the materials applies with applicable laws and regulations, and that the statements are accurate and appropriate for use having regard to your institution or practice, accordingly that Medtronic is not liable for any of the statements contained herein; iii) none of these materials are intended to induce the use or purchase of any Medtronic product or therapy.

Health CAMPAIGNS

These campaigns were developed to encourage patients to seek medical advice when feeling unwell.

• ACT FAST Stroke campaign: Watch how Stroke Physicians are adapting to Covid-19
• Medtronic sponsored Global Heart Hub Just Go Campaign
• Don't Ignore Heart Symptoms: During Covid-19 don't ignore heart symptoms especially if you have a heart condition.

• Don't Ignore Your Varicose Veins: During Covid-19 don't ignore your varicose veins, these are a result of Chronic Venous Insufficiency (CVI)

External Resources

Visit the Medical Societies section to explore more COVID-19 resources from major medical societies and professional associations.

• European Heart Network (EHN)
  • Covid-19
  • The missing heart attacks
  • Cardiovascular patients’ fears in a time of Coronavirus
  • The Cardiovascular Legacy of COVID-19 
• European Stroke Organisation 
  • Delivering high quality stroke care during the Covid-19 Pandemic: Lessons from Colleagues across Europe
• European Patients' Forum (EPF) Covid 19-Resource point
• May 19, 2020 – Advisory Board* releases: Communicating with patients amid COVID-19: Example communications and guidance for health care leaders(opens new window)
• NIHR Global Health Research Unit Having an operation during the COVID-19 pandemic