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Up to 75 percent of organizational change programs fail, according to multiple studies. The good news is that when an organization uses a scientifically based, professional approach to change, the odds for successful transformation are significantly increased.
To prepare an organization for large-scale change means challenging the collective mindset and current ways of doing things. With our proven, hospital-centric approach and tools, we help organizations make a successful transition to a culture of excellence and continuous improvement.
People and culture
Hospitals depend on their people. That’s why it’s important to establish a culture that motivates, aligns around a patient-centric purpose, and allows for growth.
We help organizations establish best-in-class talent processes for finding, developing, and retaining the right talent and building their capabilities.
To improve communication and teamwork, hospitals today are getting away from traditional silos and top-down hierarchical models. We help these hospitals structure their workplace around the patient pathway in multidisciplinary set-ups such as integrated practice units (IPUs) and pathway teams.
By focusing on patient needs and process flow, you achieve more flexible staffing backed by appropriate skills, enabling employees to work at the top of their qualifications.
Hospital operations, due to the nature of the work, can easily become inefficient and time consuming. Through our years of transforming hospital operations, we’ve developed an approach that optimizes hospital processes by reducing or eliminating non-value-adding tasks and redundancies for hospital staff.
We also provide support to move many workflow steps into a digital environment, allowing staff to focus on patient-centric tasks and achieve a high level of satisfaction in their jobs.
Capability building for individuals
To help individuals within your organization hone their continuous improvement mindset and leadership skills, we help build capabilities along these five themes:
1. Process management
Creates greater process efficiency and includes all levels of LEAN Sigma certification
2. People development and management
Develops personal skills that enable more effective people leadership
4. Project management
Offers a proven way to set up and more efficiently manage projects in alignment with PMI® curriculum and accepted for PMP® application
3. Marketing and communications management
Builds greater messaging clarity and more effective communication strategies
5. Role-based training
Offers clinical training
tailored for specific roles
based on individual qualifications
Change readiness for organizations
Culture drives performance and determines success or failure. That’s why we’ve created an evidence-based change-management suite of tools and training designed to help you uncover barriers to change, identify strengths and weaknesses, and prepare your organization for successful transformation.
Optimise PACE includes: